Data Protection and Privacy Policy

Data Protection and Privacy Policy

1. Introduction
COC-ONLINE ("we," "our," or "us") is committed to protecting your personal data and respecting your privacy. This Data Protection and Privacy Policy explains how we collect, use, and safeguard your personal information in relation to our Certificate of Conformity (COC) services.

2. Personal Data Collection and Use
We collect and process your personal data to provide you with our COC services and ensure the accuracy of the information provided. The following categories of personal data may be collected and processed:
  • Name
  • Contact Information (including email address and address)
  • Vehicle Identification Number (VIN)
  • Order Information

We use this data solely for the purpose of processing your COC order, communicating with you, and ensuring the accuracy of the documents issued.

3. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once your COC order is processed, we may retain certain information to maintain accurate records and ensure compliance with any potential legal requirements.

4. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, disclosure, alteration, or destruction. Despite our best efforts, no data transmission over the internet or storage system can be guaranteed as 100% secure.

5. Sharing of Personal Data
We do not share your personal data with third parties except as required to provide our COC services or as required by law.
6. Your Rights
You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. To exercise these rights, please contact us at the email address provided in the "Contact" section of our refund policy.

7. Changes to this Policy
We reserve the right to update this Data Protection and Privacy Policy at any time. Any changes will be posted on our website, and the date of the last revision will be indicated.

8. Contact Information
For inquiries regarding your personal data, this policy, or to exercise your rights, please contact us at:

Calle Isabel Colbrand 10, PL5, OFIC 151, 28050, Madrid, Spain.

By using our services, you consent to the practices outlined in this Data Protection and Privacy Policy.
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